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Plan Your Visit

Welcome to the O'Neal Comprehensive Cancer Center at UAB


Guest Services

UAB Medicine Guest Services is here to provide exceptional service. Contact us on any hospital phone by dialing *55. You may also reach Guest Services from outside the hospital by dialing 205.934.CARE (2273). Representatives are available 24 hours a day, including holidays and weekends, and are stationed at welcome desks throughout our medical campus.

Cancer Center Guest Services

We are here to help.

Our team is here to help with anything you might need, including:

  • Hospital directions & maps
  • Interpreter Services 1-855-938-0669
  • Restaurants, cafes, & dining
  • Gift shops
  • Religious and quiet spaces
  • Lactation spaces
  • Recreation & wellness

Preparing for Your Visit

What to Bring for your Visit

We encourage you to come prepared with a few items for your physical and emotional comfort, such as:

  • Photo ID and insurance cards
  • Any test results, X-rays, slides, and other information related to your diagnosis. Request these from the doctor who made the diagnosis. Please make sure to bring a CD of imaging studies.
  • A notebook to record information from your care team and write down questions you might have during your visit
  • Comfortable, layered clothes; temperatures can vary within the facility
  • Any legal paperwork that might be pertinent to your care, such as power of attorney, advance directive, living will, etc.
  • Money for parking and incidentals
  • If you are on oxygen, please ensure that you have sufficient oxygen for your travel and visit with us.
Travel and Lodging Options During your Visit
Lodging

Comprehensive care includes making sure that you have travel accommodations during treatments and visits. We help arrange lodging assistance through several American Cancer Society programs and by applying our own local hotel partnerships. We will help you identify the best fit depending on your needs – travel expense will not stand in the way of cutting-edge treatment.

Parking and Transportation

We offer a variety of parking options, including lots, decks, and even valet parking in some cases, depending on the facility and time of day. Please see any Guest Services information desk for full details. All parking rates are subject to change and are available at uabmedicine.org/parking.

For appointments at The Kirklin Clinic of UAB Hospital & Whitaker Clinic of UAB Hospital:
Convenient parking is located in the deck at 2100 6th Avenue South, which is adjacent to The Kirklin Clinic of UAB Hospital and the Whitaker Clinic of UAB Hospital. The deck is connected to both clinics by a weatherproof sky bridge on the second floor. The fee for parking increases according to time spent in the deck.

• Parking deck – 2100 6th Avenue South, enter near the corner of Richard Arrington Jr. Blvd and 6th Avenue South

For appointments at the UAB Women & Infants Center and Hazelrig-Salter Radiation Oncology Center:
Valet parking is available at the entrance to the building, or you may self-park in the deck at 4th Avenue and 18th Street South. Please bring your parking pass to your appointment so that it can be validated for a reduced fee.

  • 4th Avenue parking deck – enter near the corner of 18th Street and 4th Avenue South

For appointments at UAB Hospital:
The deck at 4th Avenue and 18th Street South is the main parking deck for patients and guests. You will enter the North Pavilion on the 2nd floor of the parking deck. People who require wheelchair assistance should inform the staff member stationed in the lobby upon entering the North Pavilion.

  • 4th Avenue parking deck – enter near the corner of 18th Street and 4th Avenue South

For appointments at The Kirklin Clinic at Acton Road:
Free and convenient parking is available directly in front of the facility.

Patients with Limitations and Pre-Admission Patients
Those with walking limitations may be dropped off and picked up at a variety of locations. The most common quick dropoff
and pickup locations are:

  • The entrance to the North Pavilion, located on 6th Avenue South between 18th and 19th streets
  • The entrance to Spain-Wallace Building, located on 19th Street South between 6th and 7th avenues
  • The entrance to the UAB Women & Infants Center, located on 6th Avenue South between 17th and 18th streets

Things to do in Birmingham

Ask the Convention & Visitors Bureau

It’s nice to have you in Birmingham. The Birmingham Convention and Visitors Bureau can make expert recommendations on things to see and do while you are visiting with us.

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